Friday, November 13, 2009

Stone Age Information Architecture

Just heard about this, it makes so much sense! I was cruising for great information architecture (IA) diagrams on the web. I came across this site's post about how information architecture cannot die. It included this fabulous Incan knot tying system of encoding memory visually for an oral culture - "This is a quipu, an information system used by the Incas (1100 - 1500 AD)"

"Alex Wright's Stone Age Information Architecture presentation at the [2006] IA Summit went even further back. Alex looked at the information systems of pre-literate cultures and their significance to today's information problems. And guess what? There are many relevant lessons we can learn from stone-age IA, especially about our own latent disposition toward hierarchy." Wright's work has culminated in this juicy book I want to check out: Glut.

From Wright's site: (Check out how modern web interactions parallel more spoken/oral cultural patterns than print culture... perhaps we are in a resurgence of the ancient communications technoogies and modes that served balanced, pre-agrarian biocultural diversity and co-evolution for tens of thousands of years!)

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Quote begins:
Briefly, my talk explored the question of how pre-literate cultures manage their collective intellectual capital. In particular, I focused on the use of folk taxonomies (not to be confused with "folksonomies"), visual symbol systems, and the cultural effects of the transition from oral to literate cultures. Finally, I tried to probe the relevance of these systems to present-day problems in information architecture.

We tend to give Stone Age people short shrift as systems thinkers. In the popular stereotype, "cave men" are cultural simpletons, too preoccupied with the day-to-day business of survival to pursue the loftier avenues of civilization. Modern literate societies tend to write off these cultures as "prehistoric," drawing a sharp dividing line that relegates them to narrow domains of inquiry like archaeology and anthropology. This bias towards literacy runs deep in our culture; and we tend to bound our questions about modern cultural conundrums to the limited horizon of the last 2500-5000 years. In truth, however, pre-literate peoples develop remarkably complex systems for managing information. My working hypothesis is that those systems hold instructive clues about modern problems of information architecture.

Folk taxonomies provide the most compelling example of how pre-literate people create complex, hierarchical systems to keep track of what they know. Every tribal culture ever studied has created a taxonomy of plants and animals; and as far as we know, these systems stretch deep into our species' past. While these systems vary considerably in the details, they all share a surprisingly similar structure. The key hallmarks of folk taxonomies include:
  • Hierarchical categorization (5-6 levels deep)
  • Psychological primacy of a "real name" in the middle of the categorization (what Lakoff refers to as basic-level categories)
  • Binomial naming conventions
  • "Affiliate" (or meta) classes that run horizontally across categories
  • High degree of conformity
Why do folk taxonomies matter today? One popular assumption in Web circles these days is that old hierarchical systems are doomed in the face of networked information systems, that the emergence of the Internet signals a new order of knowledge that will render the old top-down systems obsolete. But the high degree of similarity between folk taxonomies suggests that we may have a much deeper disposition towards hierarchy - and a will towards consensus - that stretches deep into our cultural past. In other words, rumors of the death of hierarchy may be greatly exaggerated.

Folk taxonomies also provided a basic semantic scaffolding for human cultures to encode layers of shared knowledge: kinship networks, mythological systems, and cultural norms. From the Zuni tribe of the American Southwest to the Wakelbura of the Australian Outback to the ancient Greeks, synaesthetic systems of knowledge took shape around a basic hierarchical template. As Hobart and Schiffman put it: Genealogy provides the ideal classificatory tool, for it narrates a sequence of actions. It sustains the tradition while subjecting it to a hierarchical ordering that clarifies the nature of various figures. When gods are considered, genealogy becomes a means of understanding the cosmos when mortals are considered, it becomes an encyclopedic framework for historical and geographical as well as social information. As some human cultures crossed the threshold to literacy, these systems formed the basis for modern constructs of knowledge, like contemporary academic disciplines. But the basic hierarchical template persisted - taking shape as ontologies of knowledge and administrative hierarchies. As literate culture flourished, those hierarchical systems escalated in complexity.

The linguist Walter J. Ong coined the term "secondary orality" to describe the similarity of online communications to older oral traditions (although secondary orality differs from "primary" orality in the sense that secondary orality is deeply bound up with writing). On the Web, a great deal of user activity hews closely to oral modes of interaction - e.g., blogs, email and IM - styles of communication that are constantly shifting, lacking the epistemological fixity of traditional print culture. If we look around the Web today, we can see these two cultures of spoken and written words negotiating an uneasy embrace.

Oral cultures also rely heavily on symbol systems to create bonds of trust in distributed social networks. Totemic objects like beads, bones and cave paintings functioned not just as decorative or ritual objects, but as tokens of information, used to negotiate social relationships, serve as markers of trust, and enable people to forge bonds with each other beyond their immediate kinship circle. Totemic objects thus facilitated a "release from proximity" that allowed progressively more complex social structures to emerge. Today, we also rely on totemic symbols for exactly the same reason. Mechanisms like Ebay trust points, Amazon reviewer ratings, Technorati rankings all give us a means to accomplish the same kind of release: to forge bonds of trust with people we don't know, and to engage in new distributed forms of socializing that don't require the proximity of social encounters.

In conclusion, I suggest that the study of Stone Age Information Architecture offers three central lessons:

1. Ontology is underrated

2. Social networks are symbol networks

3. "Orality" is the new literacy
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End of passage. Thanks Alex!

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